Professional development self-check

Supervisor Readiness Check

Reflect on 15 observable leadership behaviors and receive a practical development plan.

1. I consistently complete shift responsibilities without repeated reminders.2. I arrive prepared and understand the current shift priorities.3. I can explain expectations clearly to another employee.4. I accept accountability and correct mistakes promptly.5. I can support guest recovery within my authority.6. I can identify the most urgent work during a busy shift.7. I can delegate a task with a clear owner, standard, and deadline.8. I can coach privately using specific observations.9. I can remain professional when a guest or employee is upset.10. I document important incidents and unresolved issues.11. I understand how my department’s work affects other departments.12. I know when employer policy or qualified guidance must control the next step.13. I maintain emotional control under pressure.14. I know when a problem is outside my authority.15. I follow up to confirm assigned work was completed.